Napier Municipal Theatre

COVID-19: Level 2 Update (10 October)

Our Box Office is open under Alert Level 2 restrictions for processing refunds or for ticket purchases for rescheduled shows.

Our opening hours are 9am – 3pm Monday to Friday.

As always, the safety and wellbeing of our customers, team members and communities is our top priority.
We want to assure you that we’re taking the necessary precautions to prevent the spread of COVID-19 including the following:

• Mandatory QR code scanning and wearing of face masks.

• Monitoring the number of visitors coming in to our facility.

• Cashless transactions are in place

• Physical distancing is paramount

• No other areas of the theatre will be open to the public

• If you are feeling unwell, please hold off your visit until your symptoms clear

Until our Box Office opens on Monday 13 September:

The Ticketek call centre remains operational Mon-Fri, 9am-4pm to receive calls or enquiries about shows.
Retain your tickets for any upcoming shows.
Theatre emails will also be monitored and responded to.

We will update you with news as it comes to hand regarding upcoming shows after liaising with our promoters.

Event Cancellations

Royal New Zealand Ballet (RNZB) 6 & 7 November 2021: Cancelled
The two performances of the Royal New Zealand Ballet's A Midsummer Night's Dream, scheduled for 6 & 7 November 2021, has unfortunately been cancelled. Due to the ongoing restrictions on live performances, and mindful of the need to limit all but essential travel, the Royal New Zealand Ballet (RNZB) has regretfully announced the cancellation of all performances of A Midsummer Night’s Dream that were due to take place outside of Wellington. RNZB's ticketing team will be sending out further information regarding subscriber refund options. Please refer to the RNZB’s Covid-19 ticketing policy for further information regarding refunds and holding ticket credit on accounts for future performances.  

Event Postponements

Mana Wahine (16 October), New date: 22 January 2022
Due to COVID-19 Alert Level restrictions the decision has been made to postpone the performance of Mana Wahine from Saturday October 16 to Saturday 22 January 2022. As this is a free event, tickets for the performance on October 16 will no longer be valid and you will need to please re-register for the new performance on 22nd of January 2022. For more information or to register for tickets for the new performance date please visit: https://bit.ly/3afBKVa

Wonderland Glow Show (23 August), New date: Saturday 20 November
The Glow Show is working hard to make sure that all our favourite events can be accessed safely by our community. After two previous postponements of the show, we are delighted to announce The Wonderland Glow Show has been rescheduled again for Saturday 20 November for two shows at 10am and 11:30am. All tickets purchased for previous shows remain valid for this rescheduled date, however if no longer convenient, full refunds will be available. Please email your refund request to online@ticketek.co.nz quoting your Ticketek transaction or account number.

Kevin Bloody Wilson (25 September): Pacific Entertainment is disappointed to advise that due to the current Australian Covid outbreak it is necessary to postpone the Kevin Bloody Wilson F.U.P.C show. The tour will be rescheduled and an announcement about new dates will follow. All tickets will remain valid for the rescheduled dates, however if no longer convenient, refunds will be available once the new dates are announced.

IMPORTANT UPDATE: Friends! The Musical Parody (9 October)
New date & venue announcement:
Due to Covid Alert Level changes and scheduling clashes, Friends! The Musical Parody will no longer be held at the Napier Municipal Theatre and will now take place at the Toitoi Hastings Opera House on Saturday 7th May 2022.
You don't need to do anything - please just hold onto your ticket as it remains valid and can be exchanged for an upgraded Premium Seat at the Hastings performance on the night. Premium seats have been held for you for this performance. If you are unable to attend the new performance date and venue a full refund is available. Please email your refund request to online@ticketek.co.nz quoting your Ticketek transaction or account number.

World of Musicals (3 November), New date: 21 June 2022
Entertainment is disappointed to advise that due to the current Australian Covid outbreak it is necessary to postpone the World of Musicals tour through NZ. All existing tickets remain valid for the new 2022 performance date.

For more info please get in touch with our Napier Municipal Theatre ticketing team.